In terms of section 10 of the Promotion of Access to Information Act 2 of 2000, the South African Human Rights Commission has published a guide containing information relating to:

- Obtaining access to a record of a private body and the assistance that is available from the South African Human Rights Commission in this regard;
- Lodging a court application against a decision by the head of a private body;
- The fees that are payable for accessing a record; and
- The voluntary disclosure of information by private bodies

You can download our Afrox POPIA & PAIA Manual and Certificate here

Direct Marketing - Protection of Personal Information Act 4 of 2013 (POPIA )

To ensure compliance to the Protection of Personal Information Act 4 of 2013 (POPIA), Afrox extends to you the opportunity to opt-out of our Direct Marketing services.

Our value-added services include:

· Obtaining orders as may be required by customers;
· New offers and promotions (a direct cost benefit to our customers);
· Direct sales contact in person or via telephone contact; and
· Electronic communications to respond or to assist customers with product service offers (deliveries,   services, product and account related queries) to optimise our value offer proposition which   enable us to meet our customers’ needs.

To opt-out of these value-add Direct Marketing services, follow the instructions on the following link: https://selfservice.afrox.co.za/UserInterface/EmailOptOut.aspx .

You can download our Afrox Direct Marketing Policy here

We thank you for your ongoing support.