Afrox Cookie Policy


This Cookie Policy applies for the websites of African Oxygen (Pty) Limited and its subsidaries


Introduction

Data Protection legislation and regulations (including without limitation the South African Protection of Personal Information Act, 2013 ("POPIA") and the EU General Data Protection Regulation (EU Regulation 2016/679 ("GDPR"), and all regulations thereunder) applies to the processing of cookies and require all website operators to inform website visitors about their usage of cookies and similar technologies, e.g. pixels, (hereinafter “cookies”) and to collect the user’s consent to such cookie usage.


What are Cookies?

Cookies are commonly used on websites and are small text files which are sent to your device (computer, laptop, smartphone, tablet) by the website you visit. Cookies are stored on your device's hard drive in your browser’s file directory. Your browser sends these cookies back to the website each time you revisit it so it can recognise your device, remember your preferences, record what you have put in your shopping basket and improve your overall user experience.

Simply put, cookies provide a way for the website to recognize you and keep track of your preferences.

Please note that certain functions of our website may no longer work or work not correctly without cookies.


Cookie Consent

If you visit our websites for the first time, you will see our Cookie Banner asking you to consent to the use of certain cookies and, when you click on 'Cookies Settings', you will be directed to our Privacy Preference Centre. Using this tool will set a cookie on your device to remember your preferences.


Categories of Cookies

Depending on their function and their intended purpose, cookies can be assigned to the following categories: strictly necessary cookies, performance cookies, functional cookies and targeting cookies.


Strictly Necessary Cookies

Strictly necessary cookies are required to navigate our websites and operate basic website functions. Examples of strictly necessary cookies are login cookies (which enable you to login into secure areas of our website), shopping cart or e-billing cookies or cookies to remember your cookie settings. Without these cookies certain basic functionalities cannot be offered. Strictly necessary cookies are always active and will be placed without your consent.

To the extent that information processed in connection with strictly necessary cookies should qualify as personal data, the legal ground for that processing is our legitimate interest to operate the website (Art. 6 (1) lit. (f) GDPR and/or section 11(1)(f) of the POPIA).


Performance Cookies or Analytics Cookies

Performance cookies or analytics cookies collect information on your usage of our websites. They identify a variety of metrics, for example, your internet browser, operating system, duration and number of page visits, errors you experienced. The information collected is aggregated and anonymous. It does not allow personal identification, it only serves the purpose of evaluating and enhancing the user experience of our websites. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

To the extent that information processed in connection with performance cookies should qualify as personal data, the legal basis for that processing is your consent (Art. 6 (1) lit. (a) GDPR and/or section 11(1)(a) of the POPIA).


Functional Cookies

Functional cookies enable a website to store information and options you have already previously entered (e.g. username, layout settings, contact us form) in order to offer you improved personalised functions and remember your preferences (e.g. your choice of language or region). They are also used to enable requested functions, like Live Chat and playing videos.

To the extent that information processed in connection with functional cookies should qualify as personal data, the legal basis for that processing is your consent (Art. 6 (1) lit. (a) GDPR and/or section 11(1)(a) of the POPIA).


Targeting Cookies

Targeting cookies (cookies used for marketing purposes) record your visit on our websites, the pages you have visited and the links you have followed. They are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign, and to make the advertising displayed more relevant to your interests. They remember that you have visited a website and this information is shared with other organisations such as advertisers e.g. Google.

The legal basis for the processing of personal data in connection with targeting cookies (if any) is your consent (Art. 6 (1) lit. (a) GDPR and/or section 11(1)(a) of the POPIA).


Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your   experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

- For more information on Google Analytics cookies, see the official Google Analytics page.

- Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or   pages you visit which helps us to understand how we can improve the site for you.

- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a   consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

- As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This   is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

- As ongoing development process, we also integrate trusted third-party software’s to deliver better user experience.


Please note that our advertisers, as well as other organisations or service providers that upload information to the website, may also make use of cookies. By consenting to the use of your cookies, you understand and acknowledge that we have no control over cookies used by third parties.


Cookies we use on our Website

You may find further detailed information on cookies utilised by us in our Privacy Preference Centre. Here, you can also provide or revoke your consent and/or change your cookie preferences at any time.

Please note that it is possible for you to change your computer's browser settings so as to disable the use of cookies. We would advise that you do not do this, however, as this could affect the manner in which you are able to use our websites on your computer. Unless you have adjusted your browser settings to refuse or disable cookies, our systems will automatically issue cookies when you access our websites.


Contact Details

Any questions or complaints can be addressed to the African Oxygen (Pty) Limited Data Privacy Office afrox.data.privacy@afrox.linde.com .


Policy Updates

This Cookie Policy may be updated from time to time.

December 2020


Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:


Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.


Strictly Necessary Cookies

 Cookie Subgroup  Cookies  Cookies Used
  www.afrox.co.za   eupubconsent, OptanonAlertBoxClosed, OptanonConsent, JSESSIONID  First Party
  cookielaw.org  __cfduid  Third Party

Performance Cookies

These cookies - aka Analytics Cookies - allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.


Performance Cookies

 Cookie Subgroup  Cookies  Cookies Used
 afrox.co.za  _gid,_ga, _gat  First Party
 sdcwebtrends.linde.com  WEBTRENDS_ID, ACOOKIE  Third Party
 linde.com  WT_FPC  Third Party

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.


Functional Cookies

 Cookie Subgroup  Cookies  Cookies Used
 afrox.co.za  bc_pv_end  First Party
 highcharts.com  __cfduid  Third Party
 boldchat.com  bc-visitor-id, bc.visitor_token, bc-visit-id  Third Party

Targeting Cookies

These cookies - aka Marketing Cookies - may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.


Targeting Cookies

 Cookie Subgroup  Cookies  Cookies Used
 google.com  CONSENT, NID  Third Party

Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.


Social Media Cookies

 Cookie Subgroup  Cookies  Cookies Used
 youtube-nocookie.com  CONSENT  Third Party